• Leasing and rental models for EOS systems
  • Customized financing solutions
  • Procurement and sales of used EOS systems
  • Factory Acceptance Tests
  • Installation Qualification
  • Support for Operational Qualification
  • Building of sample parts
  • Feasibility studies 
  • Application consulting
  • Customer- specific development

     Trainings for          operation of all      EOS systems 

  • at EOS Technical Centers
  • At customer location 
  • System installation
  • Maintenance
  • Repair
  • Spare parts logistics
  • System upgrades
  • Software updates
  • Relocation services 
  • Remote support

Financing Services 

Quality Management Services 

Training Services 

Application and R&D Services 

Technical Services 

With its broad range of services, EOS provides competent help and support in all areas of Additive Manufacturing.  Our customers benefit from efficient manufacturing processes, optimized product quality and increased protection of investments.

EOS has a global reputation for quality, reliability and security: we maintain regional service centers in Europe, North America and Asia/Pacific that employ highly qualified service personnel.  A growing number of local service sites, stocked with spare parts, further offer close customer proximity.

Our EOS Service Organization consists of five interconnected areas, enabling customers to benefit from integrated solutions.  

EOS E-Manufacturing Solutions 


AgieCharmilles employs a full staff of both service and application engineers from their headquarters in Lincolnshire and from regional offices across the United States. Phone support for both parts and Service for all AgieCharmilles products, including Mikron, is available from 7:00am EST to 7:00pm EST. Congratulations on your purchase of an AgieCharmilles EDM Machine or Mikron Machining Center and welcome to the Agie Charmilles family. Our main goal is to see that you are satisfied with all aspects of your Agie Charmilles experience. If you require assistance, here is a list of resources. Each of the people listed below is working hard to make your experience a good one.

GF Machining Solutions Contacts
​FIRST, CALL OR E-MAIL THE APPROPRIATE DEPARTMENT DIRECTLY:1-847-913-5300 (Local) or 1-800-282-1336 (Toll-Free)

Machine Sales
ext. 1671 kathy.mueller@us.gfac.comMachine
Applications, Sinker
ext. 1951 sinker.applications@us.gfac.com
Applications, Wire
ext. 1953 wire.applications@us.gfac.com
Parts/Consumables With part numbers
ext. 1970 parts@us.gfac.com
Parts/Consumables Without part numbers - Sinker
ext. 1963 parts@us.gfac.com
Parts/Consumables Without part numbers - Wire
ext. 1967 parts@us.gfac.com
Service, Sinker
ext. 1963 sinker.service@us.gfac.com
Service, Wire
ext. 1967 wire.service@us.gfac.com

Representing GF Machining Solutions  & EOS 3D Manufacturing

Distributing in Ohio & Kentucky 216-401-5999